A few unsolicited thank-you notes from our clients:
|From: "S B"
Sent: Tuesday, March 01, 2011 10:36 AM
Subject: Letter of Thanks
Good Morning Alan.
On Saturday my wife and I travelled from upstate NY
to your show room to purchase [a set of speakers]. Al
Moulton handled the sale and his knowledge, courtesy and
helpfulness were very much appreciated. I realize that
you have many upscale clients, and never once were we
made to feel out of place. Al spent a lot of time with
us and made sure we had a chance to check out your
facility and demo some of your high-end gear.
Far too often people go out of their way to critique
services when they're sub-par, and don't bother to
comment when the experience is exceptional. Al
definitely made ours the latter.
|From: "L K"
Sent: Sunday, March 26, 2006 11:58 AM
Subject: Blown Away
As you predicted, I was blown away by the
sound of records played with the Benz Ace cartridge. I
was playing records well into last night and again until
noon today. The value the Benz retrieves from my record
collection goes far beyond the price of the cartridge.
My goal of sufficient sonic accuracy and detail to enjoy
and differentiate between various violin timbres is met
with ease. Additional benefits of dynamics and frequency
extension add to the musical experience.
Thanks to you and Goodwin's High End for guiding me to a
solution that turns my record collection into a music
[Your original e-mail to me] was a very effective
guide last week as I researched the cartridges (reading
reviews and user comments on the web).
March 3, 2005
wanted to drop you a quick note of appreciation for the wonderful
service I have received from both Al [Moulton] and Jim [Fuller]. Both
took time to help me with all of my questions and issues regarding my
turntable and cartridge repair and upgrade.
it's not easy finding great help, but I have always been impressed with
the care I have received from all of your employees. I am sure we will
have many more business dealings in the future.
forward to shopping at Goodwin's High End.
March 29, 2005
to tell you that Dana and your installation team did an excellent job
here. They were right on time, very professional, efficient and neat in
their work, and a pleasure to work with. As expected you all have a
first class organization at Goodwin's.
|To: Paul Chambers
Sent: Monday, March 28, 2005 12:36 PM
Subject: My new Spectral DMA-100 Series 2 amp is great!
I just wanted to let you know my new amp is awesome! It
is just what I was hoping for. Your description of the
changes between the old and this latest version were right
on the money. I am happy with the purchase and all the other
system changes you helped me make.
I can finally listen and enjoy my system. I still need a
cable and maybe some power conditioning so I will be in
||Musical Fidelity X-10 v3 Sale
||Tue, 22 Mar 2005 17:23:25 -0500
I just wanted to say that the x10 makes an amazingly
WONDERFUL difference in my setup. My friends and I did the A/B test
this weekend and the results are palpable. Many thanks for your
excellent service and the nice tour/advice you gave to me. When I am
ready to upgrade my speakers, I will stop in to find you.
Thanks once again.
Also see also a
of a visit to the store by "Brad A."